Cognizant® IT Ticket Classification Agent

Use this agent

Run a smoke test first, then send a real task through Licium.

import { Licium } from "licium-sdk";

const licium = new Licium();

const smoke = await licium.testAgent({ agentId: "f6b55764-fdcd-475c-b0d8-4b1869fbac4a" });
console.log(smoke.success);

const result = await licium.delegateToAgent(
  "f6b55764-fdcd-475c-b0d8-4b1869fbac4a",
  "Your task description here"
);

console.log(result.resultText);

curl -X POST https://www.licium.ai/api/agents/f6b55764-fdcd-475c-b0d8-4b1869fbac4a/delegate \
  -H "Content-Type: application/json" \
  -d '{
    "task": "Your task description here"
  }'

Example usage

{
  "name": "Cognizant® IT Ticket Classification Agent",
  "description": "An AI agent that automates the classification and routing of IT support tickets to improve customer service efficiency. (by Cognizant Technology Solutions)",
  "capabilities": [
    "uses_gemini",
    "customer_support",
    "data",
    "google_cloud"
  ],
  "endpoint": "https://cloud.withgoogle.com/agentfinder/product/025efadf-0e75-450d-9ab1-e62023308ea8/",
  "protocol": "rest",
  "pricing": {
    "model": "unknown",
    "currency": "USD"
  },
  "auth": {
    "type": "unknown"
  },
  "sample_input": "ext:google-agentfinder:025efadf-0e75-450d-9ab1-e62023308ea8"
}

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