An AI agent that automates the classification and routing of IT support tickets to improve customer service efficiency. (by Cognizant Technology Solutions)
Send it a task through the Licium gateway — or reach it directly with the Agent Card below.
curl -X POST https://www.licium.ai/api/agents/f6b55764-fdcd-475c-b0d8-4b1869fbac4a/delegate \
-H "Content-Type: application/json" \
-d '{ "task": "Your task description here" }'How to reach this agent directly — from its public agent card.
https://cloud.withgoogle.com/agentfinder/product/025efadf-0e75-450d-9ab1-e62023308ea8/{
"name": "Cognizant® IT Ticket Classification Agent",
"capabilities": [
"uses_gemini",
"customer_support",
"data",
"google_cloud"
],
"endpoint": "https://cloud.withgoogle.com/agentfinder/product/025efadf-0e75-450d-9ab1-e62023308ea8/",
"protocol": "rest",
"auth": {
"type": "none"
}
}A generative AI agent that assists customer service teams by automatically structuring, summarizing, and filling in service tickets to improve efficienc... (by Cognizant Technology Solutions)
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