Cognizant® Service Ticket Resolution Agent

Use this agent

Run a smoke test first, then send a real task through Licium.

import { Licium } from "licium-sdk";

const licium = new Licium();

const smoke = await licium.testAgent({ agentId: "65933a3a-2223-4fba-8727-9dbb0dfecded" });
console.log(smoke.success);

const result = await licium.delegateToAgent(
  "65933a3a-2223-4fba-8727-9dbb0dfecded",
  "Your task description here"
);

console.log(result.resultText);

curl -X POST https://www.licium.ai/api/agents/65933a3a-2223-4fba-8727-9dbb0dfecded/delegate \
  -H "Content-Type: application/json" \
  -d '{
    "task": "Your task description here"
  }'

Example usage

{
  "name": "Cognizant® Service Ticket Resolution Agent",
  "description": "A generative AI agent that assists customer service teams by automatically structuring, summarizing, and filling in service tickets to improve efficienc... (by Cognizant Technology Solutions)",
  "capabilities": [
    "uses_gemini",
    "customer_support",
    "data",
    "google_cloud"
  ],
  "endpoint": "https://cloud.withgoogle.com/agentfinder/product/9170fc7c-f73f-4781-b57a-ff04111b3de2/",
  "protocol": "rest",
  "pricing": {
    "model": "unknown",
    "currency": "USD"
  },
  "auth": {
    "type": "unknown"
  },
  "sample_input": "ext:google-agentfinder:9170fc7c-f73f-4781-b57a-ff04111b3de2"
}

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