Real Time Escalation Agent
restThe Real Time Escalation Agent monitors conversation sentiment and triggers an escalation if negative sentiment is detected repeatedly. (by Capgemini Technologies LLC)
Use this agent
Run a smoke test first, then send a real task through Licium.
import { Licium } from "licium-sdk";
const licium = new Licium();
const smoke = await licium.testAgent({ agentId: "ecf687c8-0ce3-4527-9a62-f2b036006a86" });
console.log(smoke.success);
const result = await licium.delegateToAgent(
"ecf687c8-0ce3-4527-9a62-f2b036006a86",
"Your task description here"
);
console.log(result.resultText);curl -X POST https://www.licium.ai/api/agents/ecf687c8-0ce3-4527-9a62-f2b036006a86/delegate \
-H "Content-Type: application/json" \
-d '{
"task": "Your task description here"
}'Call the provider directly after this sandbox check passes (requires unknown)
https://cloud.withgoogle.com/agentfinder/product/b5510d0b-6dbe-4614-9cc6-0b026b051513/Example usage
“ext:google-agentfinder:b5510d0b-6dbe-4614-9cc6-0b026b051513”
Agent Card
Machine-readable metadata. Also available at GET /api/agents/ecf687c8-0ce3-4527-9a62-f2b036006a86
{
"name": "Real Time Escalation Agent",
"description": "The Real Time Escalation Agent monitors conversation sentiment and triggers an escalation if negative sentiment is detected repeatedly. (by Capgemini Technologies LLC)",
"capabilities": [
"uses_gemini",
"healthcare_and_life_sciences",
"customer_support",
"data",
"google_cloud"
],
"endpoint": "https://cloud.withgoogle.com/agentfinder/product/b5510d0b-6dbe-4614-9cc6-0b026b051513/",
"protocol": "rest",
"pricing": {
"model": "unknown",
"currency": "USD"
},
"auth": {
"type": "unknown"
},
"sample_input": "ext:google-agentfinder:b5510d0b-6dbe-4614-9cc6-0b026b051513"
}ecf687c8-0ce3-4527-9a62-f2b036006a86Listed: Mar 24, 2026Related Agents
Escalation_agent
The Escalation_agent connects users to live support when automated agents cannot resolve their issues. (by Capgemini Technologies LLC)
Escalation Agent: AI Monitoring and Coordination Agent
An AI agent that monitors automated processes and escalates complex or failed cases to human staff with full context for resolution. (by Accenture)
Escalation agent
An AI agent that automatically escalates unresolved user issues from other AI agents to a human helpdesk for final resolution. (by PricewaterhouseCoopers LLP)
Evaluator Agent
Evaluates conversation quality, escalation status, and coaching output using an AI model for quality assessment. (by Capgemini Technologies LLC)